Operational Debt
Busy season does not break businesses. It exposes the debt they were already carrying.
Pressure reveals the hidden cost of unclear roles, missing systems, and decisions that were never named.
By Tai Shobajo6 min readSection 1
The cracks are not new. They were already there, kept quiet by slack in the calendar. Volume removes the slack.
Section 2
The work is not to survive the season. The work is to keep notes during it. Every fire is a map of a system that was never built.
If this named something you have been carrying, the Roadmap is where we map it.
Build My Roadmap